Before you travel

Your dayโ€‘ofโ€‘travel checklist

Use this checklist as a general guide. Requirements may vary by route, season, and passenger profile. Always follow the latest instructions provided during booking and in service notices.

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Recommended arrival before departure
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Keep documents accessible

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1) Confirm your sailing details

Review your route, departure time, passenger names, and vehicle details. If you requested special assistance, confirm it is noted on your reservation.

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2) Prepare travel documents

Bring valid passports/IDs and any required visas or permits. For vehicles, carry registration and proof of authorization to travel if the driver is not the owner.

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3) Arrive early for checkโ€‘in

Allow extra time for port access, security screening, and vehicle processing. Peak travel periods can increase waiting times.

At the port

Checkโ€‘in & boarding steps

The exact flow may differ by terminal. The outline below reflects a typical Roโ€‘Pax experience for passengers and vehicles.

Passenger checkโ€‘in

Present your booking reference and travel documents. You may receive boarding passes and cabin information (if applicable).


Vehicle processing

Vehicles are measured/verified and assigned to a lane. Follow staff instructions for loading order and safety spacing.


Security & embarkation

Proceed through security screening as directed. Keep essential items with you; access to vehicles may be restricted during the crossing.


Onboard orientation

Locate your seating/cabin, review safety signage, and note muster information. For comfort, bring any personal necessities for the duration of the sailing.

Passenger & vehicle requirements (general guidance)

Ships at an industrial port terminal

Passengers

Valid passport/ID and any required visas. For minors, carry documentation required by your country of departure/arrival (for example, consent letters when applicable).

Vehicles

Vehicle registration, driverโ€™s license, and proof of insurance where required. If the vehicle is not in the driverโ€™s name, bring a notarized authorization or equivalent documentation.

Luggage & prohibited items

Pack essential items in a carryโ€‘on. Follow port and operator rules regarding restricted goods, hazardous materials, and fuel containers.

Travel Info FAQ

Answers to common questions for Algeriaโ€“Spain crossings. For routeโ€‘specific instructions, refer to your booking confirmation and service notices.

How early should I arrive at the port?

Arrive early to allow time for checkโ€‘in, security screening, and vehicle processing. During peak periods, plan additional buffer time.

Can I access my vehicle during the crossing?

Access to vehicle decks is typically restricted for safety once loading is complete. Bring essential items with you before boarding.

What documents are required for vehicle travel?

In general: registration, driverโ€™s license, and any required insurance documentation. If the driver is not the owner, bring written authorization and supporting documents.

Are pets allowed?

Pet policies can vary by sailing and terminal. Contact us before booking to confirm availability and any carrier/health requirements.

What happens if weather affects the schedule?

Safety comes first. In case of delays or changes, we publish service notices and contact passengers using the details provided at booking.

Where can I find the latest route updates?

Check the Routes & Schedules page and contact our team for the most current information, especially close to departure.